Privacy Policy

Who we are

IEF International
Building God’s Kingdom in and through Israel

Introduction
This privacy policy explains how we use and protect any information that you give us.  We are committed to ensuring that your privacy is protected.  Should we ask you to provide any information by which you can be identified, we will only use it in accordance with this privacy policy.

For the purposes of Regulation (EU) 2016/679 (the “General Data Protection Regulation” or “GDPR”) and the Data Protection Act 2018, the data controller is: IEF International, 1 George Square, Glasgow, G2 1AL.  The information you provide will be held in accordance with Data Protection legislation and used by us to supply the services which you have requested and comply with legislation.

This policy was approved by the Trustees on 25 April 2021.

What personal data we collect and why we collect it

Serving with IEF International

To serve as a volunteer, staff or Trustee with our organisation, we process application forms and, reference forms. For appropriate roles we will also carry out vetting checks and updates through relevant DBS checking services. Any medical information provided is held in strictest confidence with your consent or your wellbeing.  Any criminal record or vetting information provided is held in strictest confidence with your consent to comply with our legal obligations.  We keep records of all staff, volunteers and trustees both in paper and on our secure database, this is to comply with our legal obligations and to keep in touch with you.

Giving to the work of IEF International

We maintain records of those who support our work financially, in our accounts system, which is password protected. In addition, we have a legal obligation to maintain records of those who give using Gift Aid, to satisfy the requirements of HM Revenue & Customs and this includes submitting details to HMRC of names, house name or number and postcodes of all such donors and the annual amount given, to support our Gift Aid claim.  We do not however, hold bank account details for our donors, as this is maintained by their own bank.  Our website does allow online donations via PayPal, using credit or debit cards, but this information is held by PayPal.  We are not responsible for the privacy policy of PayPal, as this is outside our .

Booking and payment for tours, conferences or other events

We process application forms via paper or using our website. We occasionally use booking systems such as Eventbrite, Try Booking and Mailchimp all of which have their own privacy policy and we are not responsible for their privacy policy, as this is outside our control. We collect names, addresses, email addresses, phone numbers, dates of birth, medical information, special dietary requirements, church affiliation, as appropriate, depending on the event we are running.  The lawful basis for us holding and processing this data is to enable us to perform our contract to provide the events which have been booked.  We also complete and retain accident, incident and safeguarding reports, as well as adequate records of attendees, schedules of activities locally to comply with our legal obligations.  Where consent has been given, we may also take photos, recordings and videos for records and communications.  Any medical and dietary information provided by you is held in strictest confidence with your consent for your   If a venue we use has CCTV as part of their site security, recordings are retained in line with the CCTV policy of the venue and is therefore outside our control.

It is sometimes mandatory (as required by government authorities at the point(s) of departure and/or destination) to disclose and process your personal data for immigration, border control, security and anti-terrorism purposes, or any other purposes which the regulatory authorities determine appropriate. Also, some countries will only permit travel if your advance passenger data is provided. These requirements differ depending on your destination. We will share the minimum personal data necessary with .

We will only carry out international data transfers of your personal data to a country outside the EEA where the recipient is compliant with EU data protection legislation and the means of transfer provides adequate safeguards in relation to your data, for example:

by way of data transfer agreement, incorporating the current standard data protection clauses adopted by the European Commission for the transfer of personal data

transferring your data to a country where there has been a finding of adequacy by the European Commission in respect of that country’s levels of data protection via its legislation (Andorra, Argentina, Canada, Faroe Islands, Israel, Isle of Man, Japan, Jersey, New Zealand, Switzerland, Uruguay).

We may also undertake a transfer where it is necessary for the conclusion or performance of a contract between us and a third party and the transfer is in your interests for the purposes of that contract where you have expressly consented to the data transfer.

With suppliers and partners, in order to provide products or services requested by you, we share personal data with suppliers of your travel arrangements, including airlines, hotels and transport companies.

Payments for events may be processed by credit or debit card using our website, which is managed by our website provider WordPress. Card payments are processed using PayPal.  PayPal has its own privacy policy, which are outside our control.  We do not hold full details of any bank or card numbers in our systems and we only record the name of the payee, who is booked and the amount in our accounting system.  This includes where payments are made either directly to our bank, or by cheque, sent to us.

Paying staff, suppliers and expenses

We process information to pay our staff, suppliers and reimburse expenses, based on information provided on forms, invoices and by email and letters. Payments are recorded on our financial system and are normally paid using our online banking system, which is protected using the banks security protocols. We need to maintain these records to comply with our legal obligations as a registered charity.

 Keeping in touch with IEF International

To enable us to keep in touch with our supporters and those who attend our events, we maintain a secure database of our contacts, names, addresses, email addresses and phone numbers as appropriate. This enables us to send out our newsletter to our supporters, throughout the year and to contact our financial supporters from time to time.  Where we need to contact you other than by sending our newsletter publications, we may use email, phone or post, depending on the details we hold.  We have a legitimate interest as an organisation in maintaining this information, to keep in touch with you.  

As an organisation, we believe we have a legitimate interest to contact you and keep in touch with our staff, volunteers, supporters and those who use our services and attend the events we run. However, if at any point you want to update your details, or be removed from our mailing list, please contact us by emailing info@iefinternational.com and we will respect your wishes.

Comments and Media

When visitors leave comments on the website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Who has access to my information?
We will never sell, swap or give away your personal information to third parties unless we are required to do so by law.
We are committed to ensuring that your information is secure, and we are aware that a connection with IEF International can infer religious beliefs – a special category of personal data in Data Protection legislation.
In order to prevent unauthorised access or disclosure, We also store data externally online where access is restricted using password-controlled logins.  As we take data protection very seriously, we have also introduced password protection to the various data files we hold.  Our computers are also protected by up-to-date Virus Protection Software.

How long we retain your data?

We keep your personal information for only as long as is necessary to carry out our work or comply with legal and insurance requirements.
We will delete personal data in accordance with our data retention policy, where we are no longer required to keep the information, either to carry out our work, or to meet our legal and insurance obligations.

Cookies

What are cookies? Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit:  allaboutcookies.org 

How do we use cookies?
Whilst the IEF website does use cookies to help improve your experience on our website, we do not actively use these cookies to carry out any analysis or advertising, nor do we sell your use of our website to third parties.

How to manage cookies?
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What about links to other websites?
Our websites can contain links to other websites, which are not managed by IEF International.  If you follow these links, we cannot be responsible for the protection and privacy of any information which you provide on those websites, even if you access them from our website.  You should therefore exercise caution and study the privacy statement for the website in question.

What rights you have over your data?
You may request details of the personal information which is being processed or is held about you.  You may ask us to correct, delete, transfer or stop processing your personal information.  Please request this by email to info@iefinternational.com or by post to 1 George Square, Glasgow, G2 1AL.

Additional information

If we change how we process, use or store your information, or otherwise change this policy, we will publish the updated policy on our website.

If you feel that a request has not been properly responded to, please contact our Data Protection Trustee by email to info@iefinternational.com, or by post to our address above.

If the issue remains unresolved, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/ or by telephoning 0303 123 1113 at your local rate, or by post to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

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